Once your order has been shipped, you will receive an email notification with tracking details. You can track your order through the tracking link in the email or by logging into your account on Popilush.com. Your order may be shipped in multiple packages, and you will receive a separate email notification for each package.

These notifications will be sent to the email address you provided at the time of your order. If you are unable to track your order, you can check the delivery status directly via the online AI chatbot on our website.

If you still encounter issues, please contact us by sending an email to service@popilushsupport.com with your order number and request.

After completing your order, you'll receive a confirmation email with your order number, typically consisting of four or six digits.

1. Here's how to find your order number:
   Check your email inbox or spam folder for order confirmation.
2. Create a Popilush account using the email address you provided during purchase. Find your order number in your order history.

Still unable to locate your order number? Let us help -contact us.

When your order is flagged as high-risk by our system, it may be canceled.

If you receive a cancellation notice, please verify your payment method with your financial institution and contact our Customer Support Team.

All charges will be refunded once your order details are confirmed.

You can modify or cancel your order with the assistance of our Customer Support Team before it's processed.

If you missed the grace period, don't worry! We're committed to helping you find the ideal fit and we provide easy Exchanges & Returns within 60 days.

• First, please check around your premises where the package may have been left, and ask your neighbors in case it was delivered to the wrong address.
• Also, look for any "Attempted Delivery" notices, which indicate that the carrier tried to deliver your package but nobody was home.
• If you still do not see your package, please allow an additional 1-2 days as sometimes the carrier's tracking system may show that the package has been delivered even though it's still en route.
• Still no luck? Contact the carrier with your tracking number for more details.
• If the carrier cannot provide a solution, please reach out to our Customer Support Team at service@popilushsupport.com.
  
  

Our website currently operates in USD for transactions.

However, you can also convert and settle payments in your local currency.

Rest assured, your payment is secure and your information remains private.

We utilize encrypted forms to ensure the utmost security of all sensitive data.

We accept a wide variety of payment options.

For the quickest checkout process, you can select one of our express options - Shop Pay, PayPal, but be sure to double-check that the shipping address is correct when using this method.

We also accept, Visa, Mastercard, Apple Pay, American Express, JCB, Discover, JCB, and Diners Club.

In accordance with legal requirements, taxes may be charged and collected on products we sell, based on the tax laws applicable to the shipping or delivery location.

During checkout, all applicable taxes will be included in the order total. The tax estimate displayed at checkout may vary slightly from the actual tax amount due to differences in tax rates based on the origin and destination of the purchased item(s), among other factors.

We have a Size Guide on every product page to help you select the right size.

Just click the Size Chart below the product information.

Please note that just so you know, some items might fit differently depending on the style. If in between sizes, please choose a larger size if you prefer a comfortable fit.

On the checkout page, you'll notice a box where you can enter your discount code. Once you input the code, click "Apply". Your total amount will be updated to reflect the discount.

*Only one discount code can be applied per purchase.

*Discount code cannot be combined with other offers.

Please check for the following potential issues:

• Ensure that your coupon code has not expired.
• Some codes may have limitations on specific products or total order amounts.

Certain coupon codes, like store credit codes, are tied to your Popilush account.
To resolve this issue, follow these steps:

1. Sign in to your Popilush account using the email address associated with your promo code.
2. Select the desired code during the checkout process.

If you have any inquiries or encounter difficulties, please feel free to contact us at service@popilushsupport.com.

Popilush is an empowering, inviting, and fashion-forward shapewear line for women.
Our mission is to highlight what women of all shapes and sizes love about their bodies. Our high-quality shapewear comes in a diverse range of sizes and is exceptionally affordable for the high level of quality.

Our Core Values: Body Positivity • We love ourselves. Full stop.
We celebrate what makes us feel beautiful and powerful. Our bodies do so much for us. They take us places, teach us valuable lessons, and are stronger than we often realize. So let’s celebrate and respect our bodies—every single shape and size and skin tone.

Comfortable Confidence • We deserve to be comfortable in the clothes we wear.
Life is too short to feel restricted and closed off. We need the freedom to run, laugh, bend over, sit, and dance comfortably. Popilush gives us the freedom and confidence to be ourselves every single day.

Environmentally-Friendly • Popilush is committed to reducing waste with earth-loving practices like using textiles that rapidly biodegrade and less plastic packaging. We must do our part to ensure the safety and future of our planet.

Refer to each product’s interior care instructions label for specific information.

To keep your shapewear in "shape" and increase longevity, hand wash each piece in cold water and lay flat to dry.